1.2 Creating resilience through psychological safety
Level: Basic / de base
The presentation will be around how to establish psychological safety within your IA function which is a leading practice (soft skill – soundbite). This is one that Google has studied extensively to prove that when teams have the freedom to make mistakes and to take strategic risks (like speaking up when things are unethical), you can empower the team and build their collective confidence. This in turn will improve their productivity and strengthen the bond or level of trust within the team. When this happens, you become more of a high performing team.